Return Policy

Returns

  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • It must be sent back within 30 days of delivery. 
  • Please email us at info@receptionflipflops.com to initiate the return process. 


Refunds (if applicable)

  • Once your return is received and inspected, if you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
  • The amount refunded excludes shipping and handling.


Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again.
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at info@receptionflipflops.com.


Exchanges (if applicable)

  • We are happy to replace items if they are defective, damaged. Please send a photo of the damage to info@receptionflipflops.com.
  • If you have a change of heart on color we are glad to exchange them for you for the cost of the shipping fee.
  • Send us an email at info@receptionflipflops.com to notify of the exchange, and we will send you a return label to send the items back.

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