SHIPPING

We ship 1-2 business days once the order is placed. Custom items can take 1-2 weeks to ship, please ask for faster processing.

It depends onwhere you are located. All orders take 1-2 business to process PLUS the delivery time from our warehouse in NY, WI or IL.

Custom items require more time, please allow 1-2 weeks for custom items. We can do it faster upon request, but please ask to make sure we can do it.  

Click Here to view our detailed Shipping Policy and maps of delivery times for specific items.

If you need the item(s) expedited please email your request to support@receptionflipflops.com or call us at 800-615-1428 before making a purchase.

We ship from multiple locations, so some items may come sooner than others. Additionally, custom items will take longer to deliver due to time needed for completion. 

We can ship to virtually any address in the world. Just go to checkout and enter you shipping informationa and the shipping costs and transit times will be dispaleyd.

Please note that any tax & duties at pickup are paid by the customer.

CUSTOM/PERSONALIZED ORDERS

Please allow 1-2 weeks for custom band orders. If you are on a time crunch and need something sooner please email us at support@receptionflipflops.com and we will see if it something feasible for us. We are always willing to work with our customers.  

We do not assemble the bands or tags on bulk favors such as pashminas, blankets or flip flops. We used to in the past however the bands/tags would get damaged in shipping from the weight of the products on top. Additionally, some customers would order the items well in advance so the items would end up very wrinkled by the time they would be presented to the guests. So, from experience we have learned that it is much better for the end user to assemble the custom bands/tags.  It is a very quick and easy process and if you have any questions on how to do it the way we have in the photos we are happy to provide a tutorial video. Please email support@receptionflipflops.com to request the video link. 

Bridesmaid gifts come assembled as pictured. These are ususally ordered in smaller quantites so they are less likely to be damaged in shipping.

We do not do printing on the flip flops themselves. However, you can personalize them with our custom bands & custom tags.

We do not emroider, however we can apply iron on vinyl uopn request. We have several colors to choose from.

FLIP FLOP QUESTIONS

Our flip flops and ballet flats come in 3 sizes, small, medium, & large. Our sizes include half sizes. All sizes are womens sizes. 


Small will fit a US size 5-6.5
Medium will fit a US size 7-8.5
Large will fit a US size 9-10.5 

We have determined the most suitable sizing ratio to fit most weddings. Our manufacturer prepackages our flip flops with this set ratio.

Each box of 20 flip flops comes with 3 smalls (5/6), 12 mediums (7/8) and 5 larges (9/10).

Unfortunately no, our 20 pack flip flop boxes are pre-packaged by our manufacturer (with 3 smalls, 12 mediums, 5 larges in each box). 

We only allow sample purchases for individual pairs so you can see the quality/color before purchasing a larger order.

The ones we have listed are in stock or on the way. If there is a specific color you are looking for please contact us and we will do our best to include it in our next production run!

Our flip flops are made of 15mm thick rubber making them extremely durable and comfortable to wear.

BLANKET QUESTIONS

All of our blankets are 50" x 60".

Absoluetly. Please was on cold on a delicate cycle and tuble dry on LOW to avoid damaging the synthetic material.

Our blankets are made from 100% polyester material.

PASHMINA QUESTIONS

All of our pashminas are 70" x 28" + 3" fringe on each end.

Dry cleaning is the preferred method of washing for the pashminas. You can wash it on the delicate cycle and air dry, but you will need to iron it. Make sure to use a lower level for synthetic fabric on your iron.

70% Pashmina / 30% Silk

The Pashmina portion is a viscose fabric which is a synthetic blend.

The silk protion is natural made from the cellulose in wood.

BUNDLES

Our bundles take the guess work out of creating a look. We have created a variety of flip flop bundles and pashmina bundles looks for you. They come with everything you see in the photo, so purchasing the look is as easy as one click.

They do not. You will receive all items needed to assemble the bundle. In our experience, items get wrinkled/bent and baskets damaged in shipping.

We do include an instructional video on how to assemble the bundles on each product page.

Absolutely! All products used in the bundle are linked in the Description tab. You can click on the product and add as many as you would like.

SAMPLES

No, all our items are sent as the full item. We DO NOT offer swatches. 

On any product you can just order one piece and that will count as a sample. You will get the full product, NOT a swatch.

QUALITY

Our flip flops are made of rubber making them extremely durable and comfortable to wear. Our straps are 30% thicker than most flip flops providing a more snug fit. 

Our pashminas about 200 grams. These are much softer and more durable than the cheaper gauze like material. Please be wary of these cheaper versions. 

No, our pashminas are a cashmere feel at the price point we offer.  They are just as thick and soft, but they are not real cashmere. 

Colors are difficult to portray 100% accurately for many reasons. One of the main reasons is everyone's device/screen is different with slightly different color settings which can lead to color variations.  The second most common reason is people will look at the item at night and/or under fluorescent/artificial lighting which can have an effect on the color, and that's with any material. 

Therefore, we strongly advise you purchase a sample before making a large order.

RETURNS

If you have a change of heart and the reason for return is not a result of a Reception Flip Flops error, you will receive a refund less 10% restocking fee plus shipping costs (if your order hit the Free Shipping threshold, we will still need to deduct the cost of shipping we incurred to send the item originally).

For exchanges, please note we will need to charge ADDITIONAL shipping costs for sending the original item back and sending the new items out. 

Therefore, we strongly advise you purchase a sample before making a large order. 

We are happy to replace items free of charge of the SAME COLOR if they are defective/damaged. Please send a photo of the damage to support@receptionflipflops.com.

Definitely, provided that all items are returned as they were received. This means:

  • flip flops can only be returned if the whole box of 20 pairs is complete with the exact color and ratio of sizes as stated on the box and all flip flops are unused and still in original poly bags.
  • pashminas, robes and organza must be in their original poly bags.
  • all other items must be in their original packaging as received. 
  • customized items are not returnable

Please click here to be taken to our return policy page.

budget friendly

Quality favors that don't break the budget.

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